POLICIES & FAQs
We love our customers and we want you to feel amazing in your Liberty Belle apparel! Each shirt is handmade just for you at the time of your purchase. Being that our shirts are custom orders, we can not accept returns. Please review our size guides carefully before ordering and contact us if you have any questions.
However, if there are any defects with your order (we are human and mistakes can happen!), please reach out to us at michelle@LibertyBelleCo.com so we can correct it for you.
How long does it take to receive an order?
Our shirts are handmade with love by a homeschooling mama of three young kids. We work hard to print and mail out your order within 5 business days. Please allow up to two weeks for your shirt to arrive.
What if my package is lost or stolen?
We are not responsible for lost or stolen packages. Please check with your local USPS if you believe your package has been lost or stolen. Packages that are lost by USPS will be replaced after 30 days of non-movement. Please note that refunds are not issued on lost packages.
Custom and personalized orders
We want women of all shapes and sizes to enjoy Liberty Belle apparel. While we are unable to keep sizes XS and 3XL in stock at this time, we can order them for you from our supplier. At this time, 3XL is only available in shirts, not tank tops. Please reach out to us at michelle@LibertyBelleCo.com to discuss your needs.
Where are your t-shirts sourced?
Buying American made products is something we feel strongly about which is why the majority of our t-shirts are sourced from a company right here in the USA.
Not only does this company produce beautiful, quality shirts, but they have a strong focus on reducing their ecological footprint. Their dye process uses 7x less water than the average clothing manufacturer, they have facilities that run on solar power to reduce CO2 emissions, and are a virtually zero waste site - recycling fabric, paper, bottles and everything else!
For best results, we recommend washing our tees on the delicate cycle with cold water using a mild laundry detergent. Turn the shirt inside out when washing and drying. Tumble dry on low or hang dry. Shirts placed in the dryer can shrink a bit - roughly 3-5%. Also, it is not recommended to iron over the art work.
My item arrived damaged, what do I do?
Please know that we do our best to make sure all our products arrive to you in perfect condition, but we are human and mistakes happen. Please email us, michelle@LibertyBelleCo.com if there is any issue with your order so we can make it right.
Do you have any sales?
We do a very limited number of sales throughout the year. If you join our mailing list, you will be notified first of all our sales and get the scoop on our new products and special offers.